Privacy policy

Last updated: September 11, 2026

This Privacy Policy explains how sqhxstore (“sqhxstore,” “we,” “us,” or “our”) collects, uses, stores, and shares personal information when you visit www.sqhxstore.com, place an order, create an account, contact us, or otherwise use our online store and related services (the “Services”).

Our store is hosted on Shopify, which provides the commerce platform used to deliver the Services.

1. INFORMATION WE COLLECT

The information we collect depends on how you interact with the Services and may include:

Contact and delivery information:
Your name, email address, telephone number, billing address, and shipping address.

Order and payment information:
Products purchased or viewed, order history, transaction status, payment method, returns, refunds, and related records. Complete payment-card details are generally processed by Shopify or our payment providers rather than stored directly by us.

Account information:
Login credentials, saved preferences, and account settings.

Device and usage information:
IP address, browser and device details, cookie identifiers, pages viewed, referring pages, and interactions with the Services.

Communications:
Messages, customer-support requests, reviews, photographs, videos, and other information you choose to send us.

2. HOW INFORMATION IS COLLECTED

We may collect personal information:

• Directly from you when you place an order, create an account, or contact us
• Automatically through cookies and similar technologies
• From Shopify and our service providers
• From payment processors, delivery companies, fraud-prevention services, analytics providers, and marketing partners

3. HOW WE USE PERSONAL INFORMATION

We may use your personal information to:

• Process payments and confirm orders
• Fulfill orders and arrange shipping
• Provide tracking and delivery updates
• Handle cancellations, returns, replacements, and refunds
• Create and maintain customer accounts
• Remember your preferences
• Answer questions and provide customer service
• Operate, secure, troubleshoot, and improve the Services
• Detect fraud, misuse, or other unlawful activity
• Send important messages about your account or orders
• Send marketing communications where permitted
• Meet legal, tax, accounting, regulatory, and dispute-resolution obligations

You may unsubscribe from promotional emails at any time by using the unsubscribe link contained in the message. We may still send non-promotional communications relating to your account, purchases, or customer-service requests.

4. WHEN WE SHARE INFORMATION

We may share personal information only as reasonably necessary with:

• Shopify
• Payment processors
• Fulfillment providers and shipping carriers
• Cloud-hosting and technical-service providers
• Customer-support providers
• Fraud-prevention and security providers
• Analytics and marketing providers
• Accountants, lawyers, and other professional advisers
• Government agencies or public authorities where legally required

We may also disclose information in connection with a merger, sale, restructuring, financing, or other business transaction.

These parties may process information according to their own privacy notices and legal obligations.

5. SHOPIFY

Our online store is hosted by Shopify. Information submitted through the Services may therefore be collected and processed by Shopify and transferred to countries other than the country where you live.

More information about Shopify’s privacy practices is available at:

https://www.shopify.com/legal/privacy/consumers

Depending on your location, you may also be able to submit a privacy request through:

https://privacy.shopify.com/en

6. COOKIES AND SIMILAR TECHNOLOGIES

We and our service providers may use cookies and similar technologies to:

• Keep the store functioning
• Remember your preferences
• Maintain your shopping cart
• Understand website performance
• Prevent fraud and protect the Services
• Measure advertising and marketing performance where permitted

You may control cookies using your browser settings or any consent controls shown on our website. Disabling certain cookies may prevent some store functions from working correctly.

7. RETENTION AND SECURITY

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, including order fulfillment, customer support, accounting, legal compliance, fraud prevention, and dispute resolution.

We use reasonable administrative, technical, and organizational measures to protect personal information. However, no method of transmission or electronic storage can be guaranteed to be completely secure.

8. INTERNATIONAL TRANSFERS

Shopify and our other service providers may process personal information in countries with privacy laws different from those in your country.

Where required by applicable law, recognized contractual or legal safeguards will be used for international transfers.

9. YOUR PRIVACY RIGHTS

Depending on where you live, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Request a portable copy of your information
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Opt out of certain marketing or targeted-advertising activities
• Appeal a decision concerning a privacy request

These rights may be subject to legal limitations and exceptions. We may need to verify your identity before completing a request.

To exercise an available privacy right, email info@sqwings.com.

You may also contact your local data-protection authority if you believe your personal information has been handled unlawfully.

10. CHILDREN

The Services are intended for adults and are not directed to children.

We do not knowingly collect personal information from children below the age at which they may lawfully provide consent in their jurisdiction.

A parent or legal guardian may contact us to request deletion of information submitted by a child.

11. THIRD-PARTY LINKS

Our Services may contain links to third-party websites or services.

We are not responsible for the content, security, or privacy practices of independent third parties. Please review their policies before submitting personal information.

12. CHANGES TO THIS POLICY

We may update this Privacy Policy to reflect changes in our operations, technology, legal obligations, or regulatory requirements.

The revised policy will be published on this page with an updated revision date.

13. CONTACT US

For questions or requests concerning this Privacy Policy, please contact:

Email: info@sqwings.com
Website: www.sqhxstore.com